Pay-at-the-table technology for your customers. Done in complete autonomy.
The solution that lets your customers order food online in few clicks, in the comfort of their own home or office, at the beach or at school, from any device
The service that lets you to simplify the tasks around the organisation of incoming orders from the main delivery platforms, phone, webapp or website.
The digital menu for your business. As simple as scanning a QR code
The service that allows you to keep your warehouse under control
A sustainable and eco-friendly choice aimed at increasing digitisation and minimising waste.
The ideal tool for a complete overview of your business
La soluzione per gestire il programma fedeltà del tuo ristorante
IQ Satellite is the brand new Labware touch terminal designed to make work easier in your restaurant, pizzeria, bar, or gelato shop.
IQ SATELLITE can be shared among floor staff to place orders with utmost simplicity. Thanks to the IQ SATELLITE operator key reader, identification is fast, easy, and unique, with operators simply needing to rest the magnetic key on the reader to log in. Logout is just as easy by removing the key, after which IQ SATELLITE is ready to receive the next order from a different operator.
The simplicity of IQ SATELLITE is supported by the frontend application, SmartTDE, which is the same as the one at the register. This makes learning how to use IQ SATELLITE simple and easy for floor staff. SmartTDE ensures an efficient dialogue between dining areas, managing priorities and preventing simultaneous access to the same account by multiple operators, even in the presence of NANO or QUICK MENU handhelds.
IQ SATELLITE helps you reduce the number of operations that need to be managed from the register.
Access 4Order from IQ SATELLITE and manage takeaway, delivery, dine-in orders and bookings.
IQ SATELLITE supplements your IQ POS and is automatically synchronised with all Labware devices. It can easily be integrated with NANO, QUICK MENU, and above all with DOT USB, which thus becomes your service printer for delivering customer bills to the tables.
The simplified configuration means IQ SATELLITE can be installed in just a few clicks
IQ SATELLITE needs to be connected as a CLIENT to a local network with IQ 10 or IQ 15, which will act as a server for the device. Orders placed with IQ SATELLITE are sent directly to IQ POS, which manages all printouts towards the preparation centres. Dine-in, takeaway, or delivery orders are shared and updated in real time with all systems in the network.
IQ SATELLITE 15”
IQ SATELLITE 10”
| Licence Features | Basiq | Magiq |
|---|---|---|
| FLOOR PLAN | ||
| Floor plan with a fixed layout | 1 | 1 |
| Ability to edit the room description | - | 1 |
| Ability to edit the size of the grid of the floor plan | - | 1 |
| Ability to edit the presence or not of a table in the floor plan | - | 1 |
| Ability to edit the table number | - | 1 |
| TABLE STATUS DISPLAY WITH ICON AND VARIOUS DATA | 1 | 1 |
| PREVIEW TABLE ORDER AND QUICK ACTIONS DIRECTLY FROM THE GRAPHIC ROOM | 1 | 1 |
| TAKING ORDER BY SEAT | 1 | 1 |
| TIP MANAGEMENT (MANUAL - AUTOMATIC) | 1 | 1 |
| LAST BILL PAGE WITH QUICK ACTIONS | 1 | 1 |
| COUNTER MODE | 1 | 1 |
| GRAPHIC INTERFACE | ||
| Base mode | 1 | 1 |
| ECR mode | 1 | 1 |
| Magiq (UI with navigation bar) | - | 1 |
| MANAGEMENT OF SINGLE USE/MULTI-PURPOSE VOUCHERS | ||
| Voucher code attributable directly from the payments page | 1 | 1 |
| Barcode scannable via 2D reader | 1 | 1 |
| Ability to determine the expiry of the voucher | 1 | 1 |
| LOYALTY | ||
| Customer Account | 1 | 1 |
| Prepaid | 1 | 1 |
| Web app | 1 | |
| Campaing management | 1 | |
| CONDIMENTS | ||
| Group | 1 | 1 |
| Department | - | 1 |
| Specific PLU | - | 1 |
| LEVEL COURSES | ||
| Manual input | 1 | 1 |
| Possibility to pre-set level courses for groups | - | 1 |
| Possibility to pre-set level courses for PLU | - | 1 |
| MANAGEMENT OF IMMEDIATE OPENING/CLOSING OF THE ORDERS | ||
| With iButton | 1 | 1 |
| Manual login/logout | 1 | 1 |
| Floating Clerk via user keys available on touch | - | 1 |
| Floating Clerk via iButton for each user | - | 1 |
| EXTENDED SCALE RECEIPT (Helmac) | 1 | 1 |
| MANAGEMENT OF SEPARATE BILLS IN THE PAYMENTS PAGE: | ||
| by amount | 1 | 1 |
| by number of customers | 1 | 1 |
| analytic (selecting specific PLU) | 1 | 1 |
| Custom description for separate bills (Complete menu, planned meal) | - | 1 |
| SAVE AND RESTORE BACKUP | ||
| Save schedule and settings to USB | 1 | 1 |
| Save menu in CSV format | 1 | 1 |
| Save schedule and settings from Cloud with Tracks (4Order, Table rooms, ecc.) and park orders (license BI24 needed) | 1 | 1 |
| CREATION OF 4CLOUD OFFICE ACCOUNTS | 1 | 1 |
| MANAGEMENT OF TALLONS: | ||
| by Group | 1 | 1 |
| by different products | 1 | 1 |
| by each PLU | 1 | 1 |
| PRINT ADDITIONAL INFORMATIONS ABOUT A SINGLE PLU AT THE PRODUCTION CENTER (es: ingredients of the dish) | 1 | 1 |
| ADDITIONAL INFORMATIONS ABOUT ALLERGENS FOR 4Menu AND 4Order | 1 | 1 |
| DRAWER MOVEMENTS | 1 | 1 |
| DETAILED REPORT OF SALES (X/Z Report) | 1 | 1 |
| POSSIBILITY TO CONNECT MORE THAN ONE BSP2 ANTENNA (MAX: 3) | 1 | 1 |
| CONSULTATION OF 4CLOUDOFFICE PORTAL DIRECTLY FROM THE MACHINE | 1 | 1 |
| REMOTE ASSIST OF THE DEVICE | 1 | 1 |
| STOCK MANAGEMENT | 1 | 1 |
| DIGITAL MENU - QR CODE PRINT (4Menu - 4CloudOffice account required) | 1 | 1 |
| 4Order - ONLINE ORDERS FOR TAKE AWAY, DELIVERY, ETC. | ||
| Automatic finalisation of a bill coming from an online ordering | 1 | 1 |
| Digital closing of orders received as paid (only for online ordering) | 1 | 1 |
| Printing or not printing the order summary on a specific KP printer | 1 | 1 |
| MANAGEMENT OF KITCHEN PRINTER (DIFFERENT NUMBER OF THE PRODUCTION CENTERS FOR EVERY TYPE OF MACHINE) | ||
| Number of kitchen printers managed: 7 | 1 | 1 |
| Number of kitchen printers managed: 32 | 1 | |
| Backup printer | 1 | |
| Printing rules at KPs | 1 | |
| HANDHELD MANAGEMENT FOR ORDER TAKING (DIFFERENT NUMBER FOR EACH TYPE OF MACHINE) | 1 | 1 |
| OPERATIONS ON A SINGLE ITEM | ||
| Print single ticket for each PLU | 1 | 1 |
| PLU free price | 1 | 1 |
| PLU cannot be sold at zero price | 1 | 1 |
| CUSTOMER DISPLAY MANAGEMENT | 1 | 1 |
| POSSIBILITY TO RE-SEND SALES DATA TO YOUR 4CLOUDOFFICE ACCOUNT | 1 | 1 |
| MYBASIQ | ||
| Real-time data transmission to MyBasiq | 1 | 1 |
| FRENCH MENU MANAGEMENT (COMBO MENU) | 1 | 1 |
| PRODUCTS WITH AUTOMATIC LISTS | - | 1 |
| HAPPY HOUR MANAGEMENT - TIME-BASED PRICE LIST CHANGE | - | 1 |
| RETURN MANAGEMENT | ||
| Return with stock handling | 1 | 1 |
| Returned with reason | 1 | |
| CANCELLATIONS WITH REASON | - | 1 |
| MANAGEMENT OF UNSUPERVISED AUTOMATIC ZERO SETTING (AUTOMATIC Z REPORT) | - | 1 |
| CONDIMENT MODIFIERS | ||
| Ability to associate multiple condiment modifiers to a PLU | 1 | |
| Additional condiment modifiers (in addition to the WITH/WITHOUT present by default) | 1 | |
| Modifier associated with variants (e.g. Little/Abundant) | 1 | |
| MULTIPLE CONDIMENTS (the same condiment included multiple times) | - | 1 |
| PAYMENT TERMINAL INTEGRATION | 1 | 1 |
| Multi payment terminal management | 1 | 1 |
| FOOD&BEVERAGE CATEGORIZATION | 1 | |
| DIGITAL RECEIPT (CLOUD SERVICE) | 1 | 1 |
| SELF-CONSUMPTION | ||
| 4PAY (CLOUD SERVICE FOR PAYMENT AT THE TABLE) | ||
| Printing of the 4pay QR code on the pre-bill | 1 | 1 |
| Printing of the 4pay QR code on orders from a specific KP printer | 1 | 1 |
| Printing of the code for opening the bill via 4Pay web app, after scanning the generic QR code | 1 | 1 |
| LOST/BROKEN MANAGEMENT | 1 |
| Optional additiona modules | Basiq | Magiq |
|---|---|---|
| PMS Hotel 5Stelle | 1 | 1 |
| 4Order (take-away, delivery, table self-ordering, reservation) | 1 | 1 |
| AUTOMATIC DRAWER MODULE: | ||
| Cashmatic | 1 | 1 |
| Ditron (networked) | 1 | 1 |
| PAGAmico | 1 | 1 |
| VNE |
Il Piano Transizione 4.0 è la nuova politica industriale del Paese, più inclusiva e attenta alla sostenibilità. In particolare, il Piano prevede una maggiore attenzione all’innovazione, agli investimenti green e per le attività di design e ideazione estetica.
Il termine Industria 4.0 indica una tendenza dell’automazione industriale che integra alcune nuove tecnologie produttive per migliorare le condizioni di lavoro e aumentare la produttività e la qualità produttiva degli impianti.
Supportare e incentivare le imprese che investono in beni strumentali nuovi, materiali e immateriali, funzionali alla trasformazione tecnologica e digitale dei processi produttivi destinati a strutture produttive ubicate nel territorio dello Stato.
Stimolare la spesa privata in Ricerca, Sviluppo e Innovazione tecnologica per sostenere la competitività delle imprese e favorire i processi di transizione digitale e nell’ambito dell’economia circolare e della sostenibilità ambientale.
Stimolare gli investimenti delle imprese nella formazione del personale sulle materie aventi ad oggetto le tecnologie rilevanti per la trasformazione tecnologica e digitale delle imprese.
Le agevolazioni fiscali per la transizione tecnologica di Industria 4.0 sono state confermate anche per il 2022 e saranno valide fino al 2025, questo piano triennale comprende anche il settore del turismo e fornisce uno strumento molto utile per l’ammodernamento dell’hospitality in Italia.
Le agevolazioni fiscali sono godute su F24 come credito di imposta, non cambiano le modalità di
godimento del beneficio rispetto agli anni precedenti. Il credito d’imposta consente all’azienda di
pagare meno tasse in percentuale al costo dei beni acquistati. Per beni si intendono quei beni sia
materiali (attrezzature fisiche) che immateriali (software) che consentono l’ammodernamento
tecnologico della struttura ricettiva.
La digitalizzazione dei processi aziendali passa anche per la gestione e la supervisione delle attività e della logistica, in questo conteso è fondamentale assicurare elevati standard tecnologici, recuperare e gestire i dati provenienti dalle operazioni quotidiane in modo da ridurre i costi e ottimizzare l’efficienza del servizio.
I sistemi LABWARE dedicati appunto alla gestione e alla supervisione della operatività e della logistica, comprensivi di terminali hardware (con software embedded SmartTDE e 4FrontEnd) e del software in cloud 4CloudOffice, permettono di gestire le attività nell’ambito delle industrie dell’ospitalità e della vendita al dettaglio.
Si tratta di sistemi appositamente progettati per digitalizzare la gestione dei processi di vendita e di servizio alla clientela, la cui configurazione generale deve essere studiata in funzione della specifica tipologia di attività svolta e della specifica tipologia del punto vendita.
Le caratteristiche dei beni sono state verificate secondo la predisposizione ai requisiti previsti dall’Allegato A della legge 11 dicembre 2016, n. 232, al fine di poter usufruire dei benefici e delle agevolazioni fiscali del Credito d’imposta per investimenti in beni strumentali, previsto dalla legge 30 dicembre 2020 n. 178 commi dal 1051 al 1063 e risultati conformi.
