Labware

  • 4Pay

    Pay-at-the-table technology for your customers. Done in complete autonomy.

    4Order

    The solution that lets your customers order food online in few clicks, in the comfort of their own home or office, at the beach or at school, from any device

    4Delivery

    The service that lets you to simplify the tasks around the organisation of incoming orders from the main delivery platforms, phone, webapp or website.

    4Menu

    The digital menu for your business. As simple as scanning a QR code

    4Stock

    The service that allows you to keep your warehouse under control

    Digital Receipt

    A sustainable and eco-friendly choice aimed at increasing digitisation and minimising waste.

    Business Intelligence

    The ideal tool for a complete overview of your business

    4Loyality

    La soluzione per gestire il programma fedeltà del tuo ristorante

IQ 15 IQ 15", the absolute top of professional POS Systems: multi-user, advanced functions and an amazing 15” display.

The absolute top of professional POS Systems: multi-user, advanced functions and an amazing 15” display.

Furthermore, at any time you can create a complete system by adding Labware terminals.
IQ 15

IQ 15 is the ULTRA ALL-IN-ONE POS System

IQ 15 is the ULTRA ALL-IN-ONE POS System

IQ 15 is the ULTRA ALL-IN-ONE POS System, boasting an elegant and refined 15″ screen and integrating all the most advanced functions for the professional management of the cash point.


Reliable, innovative and impeccable from all points of view, it is an indispensable ally for any type of business – shop, hotel or restaurant – even for dynamic and complex environments.
You can benefit from a dedicated professional software combined with all the services of Labware Cloud: a tool of undisputed technological sophistication, designed for maximum ease of use and integrable into a system of Labware products as the needs of the business grow.

COLOUR CUSTOMER DISPLAY

Give customers a clear view of their transactions and deliver a pleasant experience with the wide-angle Graphic Colour TFT Display integrated on the rear side. A full-colour logo is displayed at startup.

It is possible to combine the IQ 15 “with the new IQ Customer Display 9”, it is an accessory that integrates perfectly into the IQ design and completes your POS, making the shopping experience more transparent and pleasant. At the same time it allows an interaction between the cash point and the customer.

Discover all IQ Customer Display features HERE

MAXIMUM CONNECTIVITY

  • 2xEthernet
  • 4xUSB, Wi-Fi (optional)
  • wireless module with Bluetooth® LongRange Technology to connect handheld devices and printers
  • 3G / 4G (optional)

To IQ 15″ you can connect:

  • Service printer (wireless or via cable)
  • 7 handhelds
  • 7  printers in the production centers
  • IQ Satellite
  • IQ Customer Display 9″

HIGH RESOLUTION 15" MULTI-TOUCH SCREEN

IQ 15 boasts an elegant and refined 15″ multi-touch screen.

LED backlighting, high brightness, 16 million colours and IPS technology, which provides exceptional colour consistency and accuracy across a wide viewing angle.
The new generation projected capacitive multi-Touch technology provides unprecedented usability and fluidity, allowing up to ten-finger manipulation on the display, gesture capability and unlimited touch life.
The true-flat glass surface is robust, easy to clean and spill-proof.

FUNCTIONS AND POWER: THE BEST IN EVERYTHING!

A larger display, greater computing power, higher speed: IQ 15” offers unbeatable performance!

Moreover, thanks to the Labware Cloud running on the machine, many additional functions are available for even the most complex operations, and for controlling every aspect of the business in real time.

Finally, the wireless module with Bluetooth® technology allows you to easily connect handhelds and printers.

VIRTUAL KEYBOARD

Always at hand, as easy as using your smartphone!
On all models in the Basiq line, in addition to the hardware keyboard, there is a virtual keyboard that can be activated and comfortably displayed on your smartphone in few seconds by scanning the related QR code, without having to download any app.
Quick and easy, it can be used anytime, for service operations or in any case a replacement keyboard is needed.

Specifications
  • 15″ Display, IPS Technology
  • Capacitive Multi-Touch screen, up to 10 finger manipulation
  • Gesture capability
  • Unlimited touch life
  • Tilting screen
  • Robust, anti-scratch, spill-proof
  • 2.2″ TFT color Customer Display
  • Integrated RT fiscal printer, high speed, large paper roll (80/78)
  • Advanced settings and functions
  • Multi-user POS System
  • Cash drawer interface
  • Remote control via Internet
  • View real-time sales data via APP or on the machine
  • Absolute security and reliability (proprietary system)
  • Cloud-based statistics
  • Data redundancy on Cloud

 

Optional:

  • Barcode Reader
  • QRCode Reader on customer-side, for electronic invoice and digital payment
  • IR Money Detector
Licences
Licence Features Basiq Magiq
FLOOR PLAN
Floor plan with a fixed layout 1 1
Ability to edit the room description - 1
Ability to edit the size of the grid of the floor plan - 1
Ability to edit the presence or not of a table in the floor plan - 1
Ability to edit the table number - 1
TABLE STATUS DISPLAY WITH ICON AND VARIOUS DATA 1 1
PREVIEW TABLE ORDER AND QUICK ACTIONS DIRECTLY FROM THE GRAPHIC ROOM 1 1
TAKING ORDER BY SEAT 1 1
TIP MANAGEMENT (MANUAL - AUTOMATIC) 1 1
LAST BILL PAGE WITH QUICK ACTIONS 1 1
COUNTER MODE 1 1
GRAPHIC INTERFACE
Base mode 1 1
ECR mode 1 1
Magiq (UI with navigation bar) - 1
MANAGEMENT OF SINGLE USE/MULTI-PURPOSE VOUCHERS
Voucher code attributable directly from the payments page 1 1
Barcode scannable via 2D reader 1 1
Ability to determine the expiry of the voucher 1 1
LOYALTY
Customer Account 1 1
Prepaid 1 1
Web app 1
Campaing management 1
CONDIMENTS
Group 1 1
Department - 1
Specific PLU - 1
LEVEL COURSES
Manual input 1 1
Possibility to pre-set level courses for groups - 1
Possibility to pre-set level courses for PLU - 1
MANAGEMENT OF IMMEDIATE OPENING/CLOSING OF THE ORDERS
With iButton 1 1
Manual login/logout 1 1
Floating Clerk via user keys available on touch - 1
Floating Clerk via iButton for each user - 1
EXTENDED SCALE RECEIPT (Helmac) 1 1
MANAGEMENT OF SEPARATE BILLS IN THE PAYMENTS PAGE:
by amount 1 1
by number of customers 1 1
analytic (selecting specific PLU) 1 1
Custom description for separate bills (Complete menu, planned meal) - 1
SAVE AND RESTORE BACKUP
Save schedule and settings to USB 1 1
Save menu in CSV format 1 1
Save schedule and settings from Cloud with Tracks (4Order, Table rooms, ecc.) and park orders (license BI24 needed) 1 1
CREATION OF 4CLOUD OFFICE ACCOUNTS 1 1
MANAGEMENT OF TALLONS:
by Group 1 1
by different products 1 1
by each PLU 1 1
PRINT ADDITIONAL INFORMATIONS ABOUT A SINGLE PLU AT THE PRODUCTION CENTER (es: ingredients of the dish) 1 1
ADDITIONAL INFORMATIONS ABOUT ALLERGENS FOR 4Menu AND 4Order 1 1
DRAWER MOVEMENTS 1 1
DETAILED REPORT OF SALES (X/Z Report) 1 1
POSSIBILITY TO CONNECT MORE THAN ONE BSP2 ANTENNA (MAX: 3) 1 1
CONSULTATION OF 4CLOUDOFFICE PORTAL DIRECTLY FROM THE MACHINE 1 1
REMOTE ASSIST OF THE DEVICE 1 1
STOCK MANAGEMENT 1 1
DIGITAL MENU - QR CODE PRINT (4Menu - 4CloudOffice account required) 1 1
4Order - ONLINE ORDERS FOR TAKE AWAY, DELIVERY, ETC.
Automatic finalisation of a bill coming from an online ordering 1 1
Digital closing of orders received as paid (only for online ordering) 1 1
Printing or not printing the order summary on a specific KP printer 1 1
MANAGEMENT OF KITCHEN PRINTER (DIFFERENT NUMBER OF THE PRODUCTION CENTERS FOR EVERY TYPE OF MACHINE)
Number of kitchen printers managed: 7 1 1
Number of kitchen printers managed: 32 1
Backup printer 1
Printing rules at KPs 1
HANDHELD MANAGEMENT FOR ORDER TAKING (DIFFERENT NUMBER FOR EACH TYPE OF MACHINE) 1 1
OPERATIONS ON A SINGLE ITEM
Print single ticket for each PLU 1 1
PLU free price 1 1
PLU cannot be sold at zero price 1 1
CUSTOMER DISPLAY MANAGEMENT 1 1
POSSIBILITY TO RE-SEND SALES DATA TO YOUR 4CLOUDOFFICE ACCOUNT 1 1
MYBASIQ
Real-time data transmission to MyBasiq 1 1
FRENCH MENU MANAGEMENT (COMBO MENU) 1 1
PRODUCTS WITH AUTOMATIC LISTS - 1
HAPPY HOUR MANAGEMENT - TIME-BASED PRICE LIST CHANGE - 1
RETURN MANAGEMENT
Return with stock handling 1 1
Returned with reason 1
CANCELLATIONS WITH REASON - 1
MANAGEMENT OF UNSUPERVISED AUTOMATIC ZERO SETTING (AUTOMATIC Z REPORT) - 1
CONDIMENT MODIFIERS
Ability to associate multiple condiment modifiers to a PLU 1
Additional condiment modifiers (in addition to the WITH/WITHOUT present by default) 1
Modifier associated with variants (e.g. Little/Abundant) 1
MULTIPLE CONDIMENTS (the same condiment included multiple times) - 1
PAYMENT TERMINAL INTEGRATION 1 1
Multi payment terminal management 1 1
FOOD&BEVERAGE CATEGORIZATION 1
DIGITAL RECEIPT (CLOUD SERVICE) 1 1
SELF-CONSUMPTION
4PAY (CLOUD SERVICE FOR PAYMENT AT THE TABLE)
Printing of the 4pay QR code on the pre-bill 1 1
Printing of the 4pay QR code on orders from a specific KP printer 1 1
Printing of the code for opening the bill via 4Pay web app, after scanning the generic QR code 1 1
LOST/BROKEN MANAGEMENT 1
Optional additiona modules Basiq Magiq
PMS Hotel 5Stelle 1 1
4Order (take-away, delivery, table self-ordering, reservation) 1 1
AUTOMATIC DRAWER MODULE:
Cashmatic 1 1
Ditron (networked) 1 1
PAGAmico 1 1
VNE

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