
This is the most important benefit of adopting a loyalty programme. By offering different purchasing options to your customers, you encourage customers to come back continuously. And automatically, a satisfied customer will be very likely to recommend their favourite restaurant to relatives and friends.
Satisfied customers who often return to your restaurant lead to an increase in sales. Furthermore, as we know, customer satisfaction leads them to be more inclined to spend more
A loyalty programme is undoubtedly an important competitive advantage. Customer who know that they will benefit from choosing your place certainly will not decide to go somewhere else.
Through your loyalty programme, you can collect important information about your customers, such as personal data, contact details (email and telephone number) and consumption habits. Vital data that you can use to create tailored communications and promotions for your customers.
The success of a loyalty programme for restaurants also relies on its management. Labware developed 4Loyalty to help you manage your loyalty programme with ease
4Loyalty allows each customer to be assigned a Digital Wallet, which allows customers to use prepaid cards to be topped up with an initial amount that is deducted from the card each time the customer spends at the point of sale or to use the credit mode, with the possibility of having lunch or dinner by creating an uncollected account with a negative amount that will be paid at a later time.