IQ Order
IQ Order combines orders and payments in a single application
4Pay
Table payment for your customers. To be done completely independently.
4Order
the solution for ordering from home, work, the beach, or school and receiving orders directly at the checkout
4Delivery
The online order management service
4Menu
The digital menu for your restaurant. As simple as scanning a QR code.
4Stock
The solution for keeping your warehouse under control
Digital Receipt
Paper receipts become digital and smart
Business Intelligence
The ideal tool for a comprehensive overview of your business
Electronic Invoicing
Complete management of the entire billing cycle integrated into 4CloudOffice
4Loyalty
The solution for managing your restaurant's loyalty program
IQ WORKSTATION Maximum flexibility with the best performance
IQ Workstation is Labware's new Point of Sales system that integrates all the features of the IQ series with the freedom to have a separate fiscal printer that can be positioned wherever you prefer, according to your needs.
IQ Workstation works with you and for you. No matter what your business is, we are by your side.
THE COMPLETE CASH REGISTER THAT ADAPTS TO YOUR NEEDS
IQ Workstation It is an advanced and comprehensive point-of-sale system in every respect, becoming an irreplaceable ally for any type of business, from shops to hotels to restaurants, even in dynamic and complex contexts.
Professional software, with two license levels, BASIQ and MAGIQ (see the LICENSES tab for more details), dedicated and all Labware Cloud services: a tool of undisputed technological superiority designed for maximum ease of use and integrable into a system of Labware products that grow alongside the needs of the point of sale.
10 or 15 inches, the choice is yours
IQ Workstation follows the Labware philosophy and comes in two different sizes for the high-resolution multitouch screen. You can choose between 10" or 15" depending on your needs.
With ultra-bright LED backlighting, 16 million colors, and IPS technology that guarantees color fidelity and accuracy as well as a wide viewing angle.
The capacitive projection multitouch screen supports up to 10 touch points, gesture capability, with unlimited touch life. The completely flat (true-flat) front glass is easy to clean, robust, scratch-resistant, and liquid-resistant.
DISCOVER THE BASIQ-F PRINTER TO ADD TO YOUR WORKSTATION
IQ Workstation combines excellent point-of-sale performance with the flexibility of a separate fiscal printer.
Our Basiq-F is the ultra-compact and versatile RT fiscal printer, which integrates easily into any environment, ensuring maximum flexibility in installation. It is the ideal solution for rooms where space is at a premium.
The world's first printer with automatic rotary opening (patent pending), Basiq-F is the most compact fiscal printer in its category.
Would you like to learn more about Basiq-F? Click HERE
Specifications
IQ WORKSTATION 15
- Dimensions 37 x 29 x 20 cm
- Weight 5.30 kg
- 15” capacitive touch display”
- LABWARE 24V power supply –2.5°
- Operating temperature 0 to +35 °C
IQ WORKSTATION 10
- Dimensions: 26 x 18 x 16 cm
- Weight 1.65 kg
- 10-inch capacitive touchscreen display”
- LABWARE 24V power supply –2.5°
- Operating temperature 0 to +35 °C
Licences
| OPTIONS | Basiq | Magiq |
|---|---|---|
| MyBasiq app and real-time data transmission | 1 | 1 |
| Up to 99 customizable operators | — | 1 |
| User profile management | — | 1 |
| Full integration with the ordering application: IQ Order* | 1 | 1 |
| GRAPHICAL INTERFACE | Basiq | Magiq |
|---|---|---|
| Graphical interface with navigation bar | — | 1 |
| DINING ROOM | Basiq | Magiq |
|---|---|---|
| Table room customization | — | 1 |
| Display of up to 10 rooms and tables | — | 1 |
| Preview table order and quick actions | 1 | 1 |
| Counter mode | 1 | 1 |
| View latest accounts and quick actions page | 1 | 1 |
| MENU MANAGEMENT | Basiq | Magiq |
|---|---|---|
| Food & beverage categorization | — | 1 |
| Customizable PLU sorting | — | 1 |
| Quick PLU search | ||
| Free positioning of PLUs | ||
| PLU at free price | 1 | 1 |
| Manual entry of flow rates | 1 | 1 |
| Possibility to preset flow rates by group, department, and PLU | — | 1 |
| French Menu Management | 1 | 1 |
| Fixed Menu Management | — | 1 |
| Automatic list management | — | 1 |
| Add modifiers to PLU | — | 1 |
| Customized variants for individual departments and/or PLUs | — | 1 |
| Add modifier associated with variants (small/large) | — | 1 |
| Cooking instructions configuration | — | 1 |
| Management of multiple variants (same variant entered multiple times) | — | 1 |
| multi-cover management | — | 1 |
| Time-based price list management (happy hour entry) | — | 1 |
| Floating clerk management for instant account opening/closing | — | 1 |
| Floating clerk management via magnetic key for operator | — | 1 |
| Manual login/logout | 1 | 1 |
| Extended visibility of PLUs on the TDE | 1 | 1 |
| PRODUCTION CENTERS | Basiq | Magiq |
|---|---|---|
| KP (kitchen printers) and KDS (kitchen monitors) management | 1 | 1 |
| Custom kitchen printers | — | 1 |
| Print flow rate levels breakdown | 1 | 1 |
| Print a single ticket for each PLU | 1 | 1 |
| Print additional information about individual PLUs to KP (ingredients) | 1 | 1 |
| Add notes/descriptions (64 characters max) | 1 | 1 |
| Management of receipts by group, by different products, and by individual PLU | 1 | 1 |
| Printing rules to be applied to KP | — | 1 |
| Number of KPs managed up to a maximum of 32 | — | 1 |
| Ability to configure a backup printer | — | 1 |
| Displaying item transfer on KDS | 1 | 1 |
| Order customization | — | 1 |
| Customization of the reversal | — | 1 |
| Customization Summary 4Order | — | 1 |
| Customization Tallon | — | 1 |
| ACCOUNT MANAGEMENT | Basiq | Magiq |
|---|---|---|
| Price list that can be customized with name and VAT rate | 1 | 1 |
| Account division management by amount, by number of guests, analytical (single PLU selection) | 1 | 1 |
| Divisible PLU | — | 1 |
| Custom description for separate account | — | 1 |
| Tip management (manual or automatic) | 1 | 1 |
| Multi-terminal payment management | 1 | 1 |
| Exchange amount with payment terminals with ECR-17 | 1 | 1 |
| Change drawer handling management | 1 | 1 |
| Automatic drawer integration* | 1 | 1 |
| Cash fund reset management | — | 1 |
| Management of single-use/multi-use vouchers (including those with expiration dates) | 1 | 1 |
| Possibility to program discounts/surcharges | — | 1 |
| Cancellation/annulment with reason | — | 1 |
| Returned with stock movement | 1 | 1 |
| Return with customized handling | — | 1 |
| Management of lost/broken items | — | 1 |
| Print business document with customer information | 1 | 1 |
| Print courtesy message (max. 3 lines) | 1 | 1 |
| Digital receipt* | 1 | 1 |
| 4pay: independent payment at the table* | 1 | 1 |
| Customization of function keys | — | 1 |
| Macro rule management with Track, Price List, and payment method association | — | 1 |
| TAKE-AWAY ORDERS | Basiq | Magiq |
|---|---|---|
| 4Order service activation (takeaway, home delivery, table service, reservations) | 1 | 1 |
| Online order management for takeaway, skip-the-line, delivery, etc.* | 1 | 1 |
| Offline 4Order order management (Orders taken directly at the cash register) | — | 1 |
| Digital menu (4Menu) | 1 | 1 |
| Additional information on allergens for 4Menu and 4Order | 1 | 1 |
| Print QR CODE of the digital menu | 1 | 1 |
| Ability to accept/decline an order online | 1 | 1 |
| Document with customer location for home delivery | 1 | 1 |
| Automatic finalization of an account originating from 4Order with associated payment | 1 | 1 |
| Finalization of the order in digital format and automatic transmission to the customer | 1 | 1 |
| LOYALTY PROGRAM | Basiq | Magiq |
|---|---|---|
| Loyalty service activation | 1 | 1 |
| Prepaid digital wallet | 1 | 1 |
| Digital credit wallet | 1 | 1 |
| Ability to set discounts associated with a customer | — | 1 |
| Campaign management* | 1 | 1 |
| Electronic invoicing management with Loyalty customer | 1 | 1 |
| Ability to filter only Loyalty customers directly from the customer database | 1 | 1 |
| 4CO (Cloud Portal) | Basiq | Magiq |
|---|---|---|
| Creating a 4CloudOffice account | 1 | 1 |
| Sending sales data to the 4CO account | 1 | 1 |
| Consultation of the 4CO portal on board the machine | 1 | 1 |
| Option to resend sales data to your 4CO account | 1 | 1 |
| ELECTRONIC INVOICING* | Basiq | Magiq |
|---|---|---|
| Pro forma invoice | 1 | 1 |
| Summary/deferred invoice (customer account) | 1 | 1 |
| Direct invoicing (with the option of issuing credit notes at the cash register) | 1 | 1 |
| Viewing notifications about service status | 1 | 1 |
| Management of contact details import | 1 | 1 |
| X/Z REPORT | Basiq | Magiq |
|---|---|---|
| Detailed sales reports | 1 | 1 |
| Z report for daily fiscal closing with submission of receipts to the Revenue Agency | 1 | 1 |
| X report for non-tax reading of sales data | 1 | 1 |
| Email transmission of Z closing with a copy of the cash report | 1 | 1 |
| Unsupervised automatic reset management (automatic Z report) (service for overseas only) | — | 1 |
| BACKUP | Basiq | Magiq |
|---|---|---|
| Automatic backup with fiscal closure | 1 | 1 |
| Backup/Restore programming and settings to USB | 1 | 1 |
| Backup/Restore programming and settings on 4CO* | — | 1 |
| Backup/Restore menu in CSV format | 1 | 1 |
| OTHER | Basiq | Magiq |
|---|---|---|
| Extension up to 6 connectable Bluetooth antennas | — | 1 |
| Order taken per session | 1 | 1 |
| Remote assistance for device control | 1 | 1 |
| Virtual keyboard (Italy only) | 1 | 1 |
| Stock management (4Stock)* | 1 | 1 |
| Management of IQ Display 9 and IQ Display 4 | 1 | 1 |
| Wi-Fi network connection (optional) | 1 | 1 |
| Configurability of BSP2 network parameters | 1 | 1 |
| Network system management (servers and clients) |
| OPTIONAL MODULES* | Basiq | Magiq |
|---|---|---|
| Rolling code (platform that aggregates data from different cash registers within the same store or chain) | 1 | 1 |
| Deliverect (platform for centralizing orders from the main delivery channels at the cash register) | 1 | 1 |
| Foodcost in the Cloud (platform created to manage and control catering activities) | 1 | 1 |
| Syeew (artificial intelligence software that assists and supports companies in the daily management of their activities) | 1 | 1 |
| Notes: |
|---|
| * Optional add-on module (for a fee) |
What is Technological Transition – Industry 4.0?
The Transition Plan 4.0 is the country's new industrial policy, which is more inclusive and focused on sustainability. In particular, the Plan places greater emphasis on innovation, green investments, and design and aesthetic creation activities.
The term Industry 4.0 refers to a trend in industrial automation that integrates certain new production technologies to improve working conditions and increase productivity and production quality in plants.
KEY ACTIONS
TAX CREDIT
FOR INVESTMENTS IN CAPITAL GOODS
Support and incentivize companies that invest in new tangible and intangible capital goods that are functional to the technological and digital transformation of production processes for production facilities located within the country.
TAX CREDIT
RESEARCH, DEVELOPMENT, INNOVATION, AND DESIGN
Stimulate private spending on research, development, and technological innovation to support business competitiveness and promote digital transition processes and the circular economy and environmental sustainability.
TAX CREDIT
TRAINING 4.0
Encourage companies to invest in staff training on topics related to technologies relevant to the technological and digital transformation of businesses.
Industry 4.0 incentives: 2022–2025
Tax breaks for the technological transition of Industry 4.0 have been confirmed for 2022 and will remain in place until 2025. This three-year plan also includes the tourism sector and provides a very useful tool for the modernization of hospitality in Italy.
Tax relief is claimed on the F24 form as a tax credit; the procedures remain unchanged.
enjoyment of the benefit compared to previous years. The tax credit allows the company to
pay less tax as a percentage of the cost of the goods purchased. Goods refer to those goods that are either
both tangible (physical equipment) and intangible (software) materials that enable modernization
technological equipment of the accommodation facility.
Labware and Industry 4.0
The digitization of business processes also involves the management and supervision of activities and logistics. In this context, it is essential to ensure high technological standards and to collect and manage data from daily operations in order to reduce costs and optimize service efficiency.
The systems LABWARE dedicated to the management and supervision of activities and logistics, including hardware terminals (with embedded SmartTDE and 4FrontEnd software) and 4CloudOffice cloud software, enable the management of activities in the hospitality and retail industries.
These are systems specifically designed to digitize the management of sales and customer service processes, whose general configuration must be designed according to the specific type of activity carried out and the specific type of point of sale.
The characteristics of the assets have been verified in accordance with the requirements set out in Annex A of Law No. 232 of December 11, 2016, No. 232, in order to be able to take advantage of the tax benefits and concessions of the tax credit for investments in capital goods, provided for by Law No. 178 of December 30, 2020, paragraphs 1051 to 1063, and found to be compliant.
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