HISTORY

Over 25 years of experience, innovation and growth in hospitality and retail

2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995

Hard work, fresh ideas and dedication

Labware was founded in 1995 out of an insight and a keen pioneering spirit that sought to challenge existing technology in order to bring an innovative idea to life: replacing the pen and pad for taking restaurant orders with a handheld computer using a wireless link. And at a time when wireless handheld computers did not even exist.
The established network of suppliers and associated electronics industry activities in the region made it possible to set up the production chain and create the company. Starting from a vision, Labware designed, produced and began to sell its products – first on the domestic market, then internationally.

Every achievement is the beginning of a new challenge!

Not one of our 25 years in business has passed without contributing to the company’s growth in terms of expertise, know-how, technological progress, and commercial expansion.
But what has never changed over those years is the pioneering spirit, the proactive attitude – and above all the passion, which heightens our pleasure and empowers our desire to innovate, allowing us to overcome any obstacle, to face up to the hardest challenges, and to achieve results that before would have seemed unrealistic.

MILESTONES

CORPORATE

PRODUCTS

2020

CORPORATE

PRODUCTS

Labware celebrates its 25 years

BASIQ Touch NOVA

Top of the range of BASIQ modular system. Multi-user POS Station with 15" color display.

2019

CORPORATE

PRODUCTS

Labware BASIQ wins the Good Design™ Award

Fiscal module RT BASIQ

Launch of BASIQ modular fiscal module, approved by the Italian Revenue Agency for digital transmission.

BASIQ ECR PLUS

Entry level of the Point of Sale modular system BASIQ, with color display.

BASIQ Touch PRO

Multi-user POS Station, with advanced functionality and double color display.

2018

CORPORATE

PRODUCTS

First EuroCIS trade fair in Düsseldorf

First RBTE technology expo in London

Labware Papirus handheld wins the Good Design™ Award

4ORDER

The online ordering solution for restaurants (take away, beach resorts, schools, coworkers, group orders).

PAPIRUS

Wolrd's first hospitality handheld terminal with a super e-paper dual-mode color display

2017

CORPORATE

PRODUCTS

First EuroShop retail trade fair in Düsseldorf

DOT

World's first printer for hospitality with automatic rotary door (patent pending)

2016

CORPORATE

PRODUCTS

First Sigep trade show in Rimini

BasiQ

World’s most compact “all-in-one” POS system for the retail sector

Nova PC-POS

A stylish POS terminal for the retail sector with multi-touch capacitive screen

2015

CORPORATE

PRODUCTS

Labware celebrates its first 20 years

NF525 Certification

ISO 25051 Certification in Software engineering

Labware introduces in the POS world, Bluetooth® Low Energy 4.0 technology platform with Long Range concept

NOVA II

World’s first embedded POS system with multi-touch capacitive screen

IQ

Second generation of the IQ entry-level POS system, with capacitive multi-touch screen and integrated printer

2014

CORPORATE

PRODUCTS

NANO

Second generation of Nano handheld terminal

Coatcheck OneFive

Second generation of Cloakroom ticketing system with keyboard

2013

CORPORATE

PRODUCTS

Labware moves to its new headquarters

Tiket-BT

First completely wireless POS printer with Bluetooth® Long Range technology

Base Station Pro 2

Second generation of radio receiver with Bluetooth® technology, Long Range, Multipoint, with coverage extension up to 400 mt

NOVA PRO

Evolution of Nova POS terminal with adjustable screen tilt, metal die casting stand, and integrated RFID Reader

Quick Menu

First professional handheld terminal with 5" capacitive multi-touch screen

2012

CORPORATE

PRODUCTS

First Fine Food trade show in Sydney

NOVA

Evolution of the 15’’ touchscreen POS system for the hospitality industry, with multicolour ambient backlight

2011

CORPORATE

PRODUCTS

Fiscal printer is approved by the Italian Revenue Agency

TIKET-F

Labware’s first fiscal printer

GIGA4 Pro

Innovative embedded POS system, evolution of GIGA4

Coatcheck

Cloakroom ticketing system

2010

CORPORATE

PRODUCTS

First Restaurant Show trade fair in London

IQ

Entry-level POS system, completely embedded, for hospitality management

GIGA4

Completely embedded POS system, with touch screen, for hospitality management

TIKET VOIP

World’s first POS printer with integrated Voice over IP and voice messages

2009

CORPORATE

PRODUCTS

First LOSANGEXPO trade show in Paris

Base Station Pro

First radio receiver with Bluetooth® technology, IP interface, multipoint

B2O

Entry-level wireless ordering system

GIGA 16

First POS system with integrated printer developed for tobacco stores

2008

CORPORATE

PRODUCTS

Participation in the Horecava trade show in Amsterdam

First Hostelco trade show in Barcelona

First Equip’Hotel trade show in Paris

TIKET

First thermal POS printer with front paper loading

4Restware

Labware introduces the concept of FrontOffice+BackOffice

Blu2Order

First wireless ordering system without tills

2007

CORPORATE

PRODUCTS

First SIMO trade show in Madrid

Participation in the Meeting in Brussels

First PIR trade show in Moscow

Labware is the world’s first company to introduce the Bluetooth® technology communication platform with Long Range technology in POS market

NANO

The world’s smallest handheld professional terminal, with only 9 mm thickness and 99 gr weight

BTAP

First Radio receiver with Bluetooth® technology and Long Range

2006

CORPORATE

PRODUCTS

First “Alles für den Gast” trade show in Salzburg

Labware becomes a Bluetooth® technology Adopter member and joins the SIG (Bluetooth® Special Interest Group)

Labware participates in the IF Design international contest

GIGA

First POS incorporating the concept of design

2005

CORPORATE

PRODUCTS

First XENIA trade show in Athens

First Retail Business Technology trade show in Sydney

First Horeq trade show in Madrid

Labware is granted approval as a fiscal device manufacturer for Italy

Labware receives the award “Viva l’impresa” by Unioncamere

Genio 6029

PC POS featuring innovative design, slim and all-in-one, Labware introduces colorful POS

ClerkAll

Waiter Paging system

2004

CORPORATE

PRODUCTS

Confindustria award: ‘Entrepreneur of the year’

First NRA trade show in Chicago, USA

First GITEX trade showin Dubai

Creation of the Labware Centre in Milan

ISO 9001:2000 Quality Certification by TÜV

Labware takes part in the first Microsoft Retail&Hospitality Group in Seattle, USA

Click Menu Smart

Radio handheld terminal with “paper white” screen

Wi-Touch

First stand alone wireless ordering system, based only on terminal

6028

Compact POS system

2003

CORPORATE

PRODUCTS

First IGEHO trade show in Basilea

Labware becomes Microsoft Embedded partner

Aladin

Entry-level POS system, completely Embeddedwith touch screen

2002

CORPORATE

PRODUCTS

Creation of the Labware Centre in Rimini

First CeBIT trade show in Hannover; Labware’s internationalization process starts

eClick III

All-in-one touch screen PC POS system Windows based

2001

CORPORATE

PRODUCTS

Labware becomes a Public Limited Company (S.p.A.)

Click Menu II

Second-generation touch screen handheld terminal

2000

CORPORATE

PRODUCTS

First COMDEX Greece trade show in Athens

Click Notes

First touch screen PC POS system in Italy

1999

CORPORATE

PRODUCTS

X-Com

First 8-port multiserial for POS

1998

CORPORATE

PRODUCTS

Labware introduces 433MHz Narrow Band radio communication platform, multichannel Long Range

Click Menu

First touch screen handheld terminal for the hospitality industry in Italy

1997

CORPORATE

PRODUCTS

Pocket

First handheld terminal with alphanumeric search, graphic display

CWS

First 433MHz Narrow Band radio receiver

1996

CORPORATE

PRODUCTS

First SIA trade show in Rimini

Software CW

MicroIT

Time Keeping terminalwith magnetic and chip card

1995

CORPORATE

PRODUCTS

First SMAU trade showin Milan

LAB100

First radio handheld terminal with numeric code specifically designed for hospitality

RDDS08

Italy’s first 433MHz radio receiver with Diversity system

Privacy Policy

The personal data you voluntarily provided will be handled using IT and telematic procedures.

LABWARE SPA undertakes to make appropriate use of the information in compliance with existing regulations and with the utmost attention and respect for personal data. With regard to this, pursuant to Articles 13 and 14 of the European Regulation No. 679/2016 (GDPR), the Company informs you of what is described below.

Purposes of the processing
Processing your request to receive material and technical and commercial information.
Sending some commercial and marketing-related information regarding events and new products.

Sensitive data
Where the information provided to LABWARE SPA includes sensitive data (namely data revealing racial or ethnic origins, membership in parties, trade unions religious or philosophical beliefs, religious, philosophical-related associations as well as data which could reveal one’s health status or sexual orientation) it can exclusively be processed with the prior written consent of the user.

In case of communication of sensitive data, the person concerned shall permit the use of it.

Methods of handling and storage
The handling of the data will be carried out automatically and/or manually through ways ensuring the utmost safety and secrecy by specially appointed internal subjects.
The data will be stored for no longer than it is necessary to meet the purposes for which it had previously been gathered and later handled.

LABWARE SPA will be appointed of the exact recording of all the data so as to make it correspond to what had been stated by the person concerned as well as updating any notification of amendment by the person concerned.

Sphere within the data is communicated and divulged

Your data, which are undergoing processing, won’t be divulged but could be communicated to companies based either in Italy or abroad:

People appointed by our company who have to do with technical and commercial departments and information systems;

Associated companies;

Public bodies or private companies for compliance with legal obligations.

Nature of conferment
Although the conferment of data is optional, the refusal to submit your data may make it impossible for your requests to be fulfilled. By compiling and submitting the form, the person concern shall permit consent for the processing of his/her own data in compliance with ways expressed in points a) and b) of heading “Purposes of the processing” of the present data privacy statement.

Exercise of the rights of the interested party
If you so wished, you may exercise your rights in accordance with Articles no. 11 and 12 of GDPR by sending an email to info@labware.it or by post at the address indicated below.

Data Controller
Labware S.p.A.
Via Enzo Ferrari, 3
Zona Ind. “A”
62012 Civitanova Marche (MC), Italy
info@labware.it