{"id":8374,"date":"2026-03-18T16:05:40","date_gmt":"2026-03-18T14:05:40","guid":{"rendered":"https:\/\/www.labware.it\/?post_type=legal&#038;p=8374"},"modified":"2026-03-18T16:17:51","modified_gmt":"2026-03-18T14:17:51","slug":"informativa-per-il-trattamento-dei-dati-personali-dei-clienti-2","status":"publish","type":"legal","link":"https:\/\/www.labware.it\/en\/legal\/informativa-per-il-trattamento-dei-dati-personali-dei-clienti-2\/","title":{"rendered":"Policy for the processing of personal data of 4Order users"},"content":{"rendered":"<p><strong>POLICY FOR THE PROCESSING OF PERSONAL DATA OF CUSTOMERS<\/strong><\/p>\n<p>Ai sensi degli Artt. 13 e 14 del Regolamento UE 2016\/679 &#8211; GDPR<\/p>\n<p>&nbsp;<\/p>\n<p>Tutelare la sua privacy \u00e8 per noi una priorit\u00e0. Questa informativa riguarda tutti gli utenti che utilizzano il sito <strong>4order.co.uk<\/strong> e l\u2019applicazione 4order (collettivamente, i \u201cSiti\u201d). In qualit\u00e0 di \u201ctitolare\u201d del trattamento, gestiamo i suoi dati personali, salvo quando viene specificato diversamente.<\/p>\n<p>La invitiamo a consultare questa informativa sulla privacy per capire come raccogliamo, utilizziamo e proteggiamo i suoi dati personali, ossia qualsiasi informazione che la riguarda o che consenta di identificarla.<\/p>\n<p>Le informazioni rese non riguardano altri siti, pagine o servizi online raggiungibili tramite link ipertestuali eventualmente pubblicati nel sito, ma riferiti a risorse esterne al dominio.<\/p>\n<ol>\n<li><strong>IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER<\/strong><\/li>\n<\/ol>\n<p>Labware SpA con sede in Via Enzo Ferrari, 3 &#8211; Zona Ind.le A, 62012 Civitanova Marche (MC), C.F e P.IVA 01424730438 comunica che per l&#8217;instaurazione e la gestione del rapporto, \u00e8 Titolare dei dati qualificati come personali ai sensi del Regolamento 2016\/679 UE.<\/p>\n<p>Per qualunque informazione inerente al trattamento dei dati personali, tra cui l\u2019elenco dei Responsabili che trattano dati, La invitiamo a contattare il Titolare tramite:<\/p>\n<p>Posta: Via Enzo Ferrari, 3 &#8211; Zona Ind.le A, 62012 Civitanova Marche (MC), Italia<\/p>\n<p>E-mail: privacy@labware.it<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li><strong>CATEGORIES OF PERSONAL DATA<\/strong><\/li>\n<\/ol>\n<p>Tra i Dati Personali trattati dal Titolare del trattamento rientrano, a titolo esemplificativo: nome, cognome, data di nascita, indirizzo di consegna, numero di telefono, indirizzo e-mail, ecc.<\/p>\n<p>In particolare, raccogliamo dati quando visita o effettua un ordine tramite i nostri Siti, inclusi i siti web o le app dove trova i servizi dei partner (\u201cPartner\u201d) con cui collaboriamo per offrirle i nostri servizi. Le Sue informazioni possono essere raccolte nei seguenti modi:<\/p>\n<ul>\n<li>When you create an account or change your profile settings, we collect your name, contact information, phone number, e-mail address, and delivery address;<\/li>\n<li>When you use our Sites to place an order (according to our terms and conditions), we collect information such as the items purchased, your location (longitude and latitude), and any notes you enter to facilitate delivery. Our payment service providers also collect data necessary for the transaction, including debit or credit card numbers;<\/li>\n<li>When participating in market research or surveys, or when posting messages and comments;<\/li>\n<li>When you contact us or contact one of our partners about an order you have placed;<\/li>\n<li>We may also collect health-related data only if you provide it voluntarily and with your consent, such as to notify us of allergies.<\/li>\n<\/ul>\n<p>The Data Controller will process the aforementioned data in accordance with the principles of lawfulness, correctness and transparency, assuming that they refer to you or to third parties who have expressly authorized you to confer them on the basis of a suitable legal basis legitimizing the processing of the data in question. With respect to such hypotheses, you stand as autonomous data controller, assuming all the obligations and responsibilities of the law.<\/p>\n<p><strong>Information generated when you use our Sites<\/strong><\/p>\n<p><strong>Preferences and demographic information<\/strong><\/p>\n<p>To continually improve our services and provide a more effective experience, we collect information related to how our Sites are used. This data helps us understand in aggregate how features are used, including general information such as interests expressed, browsing patterns, and demographics provided<strong>.<\/strong><\/p>\n<ul>\n<li><strong> Usage information<\/strong><\/li>\n<\/ul>\n<p>Through cookies, similar technologies, and your browsing on our Sites (both before and after creating an account), we collect data about your online behavior. This includes information about how you interact with our services and the dates of your first and last access.<\/p>\n<ul>\n<li><strong> Device information<\/strong><\/li>\n<\/ul>\n<p>We also collect data about the devices you use to access our Sites, such as device type, operating system and its version, IP address, and other unique identifiers. If you access via cell phone, we may collect additional information, such as phone carrier, location (accurate or approximate) The collection of this data occurs automatically, unless you choose to maintain anonymity through your device settings.<\/p>\n<ul>\n<li><strong> Required information<\/strong><\/li>\n<\/ul>\n<p>In some cases, the provision of data is necessary. If you choose not to provide it, you may not be able to use our Sites or services and we may be forced to terminate our contract with you by giving you prior notice.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong>PURPOSE OF PROCESSING <\/strong><\/li>\n<\/ol>\n<p>Personal data, are processed by the Data Controller as part of its business:<\/p>\n<ol>\n<li><strong><u>Without your consent<\/u><\/strong><strong> expressed for the following purposes:<br \/>\n<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>Provision of services and execution of contracts<\/strong><\/li>\n<\/ul>\n<p>The provision of Personal Data is necessary to provide the requested services and fulfill contractual and pre-contractual obligations:<\/p>\n<ul>\n<li>Help her create and manage her account;<\/li>\n<li>Deliver orders placed by you;<\/li>\n<li>Receive payments and make refunds;<\/li>\n<li>Provide customer support to help you with any complaints or requests related to the delivery of your order;<\/li>\n<li>Ensure compliance with our contractual conditions governing our relationship with you and with our internal policies and procedures;<\/li>\n<li>Send you account and service updates, order confirmations, and updates on our customer terms and conditions.<\/li>\n<\/ul>\n<ul>\n<li><strong>Administrative and management purposes and for compliance with national and EU regulatory requirements<\/strong><\/li>\n<\/ul>\n<p>Processing of Personal Data to comply with regulatory requirements is mandatory and consent is not required. Processing is obligatory, for example, when it is prescribed by anti-money laundering, tax, accounting, anti-corruption regulations or by orders and requests of the Supervisory and Control Authority, to which the Controller is subject.<\/p>\n<ul>\n<li><strong>Holder's defense<\/strong><\/li>\n<\/ul>\n<p>The processing of Personal Data is necessary to pursue a legitimate interest of the Data Controller, namely:<\/p>\n<ul>\n<li>to ascertain, exercise or defend a right in court or whenever judicial authorities exercise their jurisdictional functions;<\/li>\n<li>Verify your identity, detect, investigate, report, and attempt to prevent fraud and any other form of abuse of our Sites, including unauthorized access, misuse of our services and products, or illegal activities on our Sites.<\/li>\n<\/ul>\n<p><strong>I.d) Improve our service <\/strong><\/p>\n<p>The processing of Personal Data is necessary to pursue a legitimate interest of the Data Controller, namely:<\/p>\n<ul>\n<li>Analyze the traffic on our Sites and how users visit them to improve the quality of our Sites, content, and service offerings;<\/li>\n<li>Ensure the operation, integrity, and security of our Sites, including resolving software and operational issues;<\/li>\n<li>Personalize and tailor our content, services, and marketing communications. It is in our and your interest to make it easier and faster for you to find the products and services we think you might like.<\/li>\n<li>Ask for her feedback, such as your evaluation of the order. It is up to you to decide whether to leave feedback. Feedback is anonymous unless you choose to provide and make your name public.<\/li>\n<li>Send you surveys or invite you to participate in our market research. It is in our interest to ask you for feedback on how we can improve our products or services.<\/li>\n<li>Produce aggregate statistics on your feedback or ratings for our customer analyses and share them with our Partners. It is in our interest to improve our services and enable our Partners to improve theirs.<\/li>\n<li>Show you advertisements when you browse our Sites and apps, if you have agreed to the use of cookies on our Sites, and measure their performance. It is in our interest to promote our business and personalize our content and services so that we can show you what we think you might like.<\/li>\n<li>Improve our customer service<\/li>\n<\/ul>\n<ol>\n<li><strong><u>Personal Data will be processed with your consent<\/u><\/strong><strong> expressed for the following purposes:<\/strong><\/li>\n<\/ol>\n<p><strong>II.a) Direct Marketing<\/strong><\/p>\n<p>Send you and measure the performance of our marketing communications, including those about products and services we think you might like. It is in our interest to inform you about great products, services, restaurants, and stores that we think you might like, and where required, we will ask for your consent.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"4\">\n<li><strong>LEGAL BASIS.<\/strong><\/li>\n<\/ol>\n<p>La base giuridica del trattamento di dati personali per le finalit\u00e0 di cui al precedente punto 3. sezione I.a) \u00e8 l\u2019esecuzione di un contratto di cui Lei \u00e8 parte o l\u2019esecuzione di misure precontrattuali adottate su Sua richiesta, pertanto l\u2019esecuzione di obblighi precontrattuali e contrattuali rispetto a rapporti giuridici con Lei costituiti e\/o costituendi (Art.6 comma 1, lett. b), GDPR).<\/p>\n<p>La base giuridica del trattamento di dati personali per le finalit\u00e0 di cui al precedente punto 3. sezione I.b) \u00e8 l\u2019adempimento ad un obbligo legale al quale \u00e8 soggetto il Titolare del trattamento (Art.6 comma 1, lett. c), GDPR), mentre per le finalit\u00e0 di cui al precedente punto 3. sezione I.c), I.d) \u00e8 il perseguimento del legittimo interesse del Titolare del trattamento (Art.6 comma 1, lett. f), GDPR).<\/p>\n<p>La base giuridica del trattamento di dati personali per la finalit\u00e0 di cui al precedente punto 3. sezione II.a) \u00e8 il consenso espresso dell&#8217;interessato al trattamento dei propri dati personali per una o pi\u00f9 specifiche finalit\u00e0 (Art.6 comma 1, lett. a), GDPR).<\/p>\n<ol>\n<li><strong>\u00a0COOKIE<\/strong><\/li>\n<\/ol>\n<p>For more information about the types of cookies and similar technologies we use, the reasons, and respective ways to control them see our <a href=\"https:\/\/www.labware.it\/en\/cookie-policy\/\"><u>Cookie Policy<\/u><\/a>.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><strong>RECIPIENTS<\/strong><\/li>\n<\/ol>\n<p>Without prejudice to communications performed in fulfillment of legal and contractual obligations, all data collected and processed may be shared, exclusively for the purposes specified above, with the following categories of authorized persons and\/or internal and external managers identified in writing and to whom specific written instructions about data processing have been provided:<\/p>\n<ul>\n<li>Our Partners and Delivery Officers. We share the minimum amount of information needed to process your order. Delivery people can only see your name, delivery address, items ordered, and whether you have added delivery notes;<\/li>\n<li>Authorized in-house personnel<strong> \u2013 <\/strong>employees and associates of the Controller, in their capacity as persons authorized to process personal data, who have committed themselves to confidentiality or have an appropriate legal obligation of confidentiality;<\/li>\n<li>Responsabili &#8211; persone, societ\u00e0, studi professionali o altri soggetti terzi con i quali il Titolare intrattiene rapporti necessari allo svolgimento della propria attivit\u00e0 per le finalit\u00e0 sopra indicate o per obbligo di legge, a cui \u00e8 stato affidato specifico mandato e per il tempo necessario a conseguire gli scopi per cui sono stati raccolti i dati, che agiscono tipicamente in qualit\u00e0 di Responsabili del trattamento di Labware SpA. A titolo esemplificativo il Titolare pu\u00f2 avere la necessit\u00e0 di comunicare i dati alle seguenti categorie: soggetti che forniscono prestazioni professionali di consulenza e assistenza fiscale, legale e giudiziale; soggetti che forniscono servizi per la gestione del sistema informatico;<\/li>\n<li>Destinatari terzi \u2013 Autorit\u00e0 giurisdizionali o di vigilanza, amministrazioni, enti ed organismi pubblici (a titolo esemplificativo e non esaustivo: Agenzia Entrate, Forze dell&#8217;Ordine, Autorit\u00e0 giudiziaria, Enti territoriali, Ministeri e loro collaboratori\/ausiliari), societ\u00e0 assicuratrici e bancarie.<\/li>\n<\/ul>\n<ol start=\"7\">\n<li><strong>STORAGE AND TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY<\/strong><\/li>\n<\/ol>\n<p>Your Personal Data is stored on servers within the European Union. It is understood in any case that the Data Controller, if it becomes necessary, for technical or operational reasons, will have the right to transfer Personal Data to countries outside the European Union for which there are \u201cadequacy\u201d decisions of the European Commission, i.e. on the basis of appropriate safeguards or specific exemptions provided for in the Regulations. We attach great importance to keeping your Personal Information secure. We therefore take appropriate technical and organizational measures\/industry standard technology to protect your data from unauthorized access and unlawful processing, accidental loss, destruction and damage. The security measures we use are designed to provide a level of security protection appropriate to the risk in processing your personal information. If you have chosen a password that allows you to access certain parts of the Services, you are responsible for keeping it confidential. We advise you not to share your password with anyone and to use a unique password for our Services. We will not be responsible for unauthorized transactions made using your name and password.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<ol start=\"8\">\n<li><strong>PROCESSING METHODS AND RETENTION TIMES OF PERSONAL DATA<\/strong><\/li>\n<\/ol>\n<p>Il trattamento dei Dati Personali avverr\u00e0, nel rispetto delle disposizioni previste dal GDPR, mediante strumenti cartacei, informatici e telematici, con logiche strettamente correlate alle finalit\u00e0 per le quali i dati personali sono stati raccolti e, comunque, con modalit\u00e0 idonee a garantirne la sicurezza e la riservatezza in conformit\u00e0 alle disposizioni previste dall\u2019art. 32 GDPR.<\/p>\n<p>I Dati personali sono conservati, per un periodo di tempo non superiore a quello necessario al conseguimento delle finalit\u00e0 per le quali essi sono trattati, fatti salvi i termini di conservazione previsti dalla legge. In particolare, i Dati Personali sono conservati in via generale per un periodo temporale di anni 10 a decorrere dalla chiusura del rapporto contrattuale di cui Lei \u00e8 parte. I Dati Personali potranno, altres\u00ec, essere trattati per un termine superiore, ove intervenga un atto interruttivo e\/o sospensivo della prescrizione che giustifichi il prolungamento della conservazione del dato.<\/p>\n<p>I Dati personali per finalit\u00e0 di Marketing saranno trattati finch\u00e9 l\u2019interessato non faccia richiesta di disattivazione del servizio.<\/p>\n<p>Maggiori informazioni in merito al periodo di conservazione dei dati personali e ai criteri utilizzati per determinare tale periodo possono essere richieste scrivendo al Titolare.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"9\">\n<li><strong>RIGHTS OF THE DATA SUBJECT<\/strong><\/li>\n<\/ol>\n<p>In connection with the processing operations described in this policy statement, as a data subject you may, under the conditions set forth in the GDPR, exercise the rights enshrined in Articles 15 to 21 of the GDPR and in particular the following rights:<\/p>\n<ul>\n<li><strong>Right of access<\/strong> - Right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, to obtain access to your personal data, including a copy thereof (Art. 15, GDPR);<\/li>\n<li><strong>Right of rectification<\/strong> - Right to obtain, without undue delay, rectification of inaccurate personal data concerning you and\/or supplementation of incomplete personal data (Art. 16, GDPR);<\/li>\n<li><strong>Right to cancellation<\/strong> - Right to obtain, without undue delay, the deletion of personal data concerning you (Art.17, GDPR);<\/li>\n<li><strong>Right to limitation of treatment<\/strong> - Right to obtain from the Controller the limitation of processing, in the cases provided for by the GDPR (Art. 18, GDPR);<\/li>\n<li><strong>Right to data portability<\/strong> - The right to receive, in a structured, commonly used and machine-readable format, personal data concerning you provided to the Data Controller and the right to transmit them to another data controller without hindrance, in the cases provided for in the GDPR (Art. 20, GDPR);<\/li>\n<li><strong>Right of opposition<\/strong> - Right to object, at any time on grounds relating to your particular situation, to the processing of personal data concerning you, unless there are legitimate grounds for the Controller to continue the processing (Art. 21, GDPR);<\/li>\n<li><strong>Right to withdraw consent<\/strong> - right to revoke consent to the processing of your data at any time, without prejudice to the lawfulness of processing based on consent before revocation;<\/li>\n<li><strong>Right to file a complaint<\/strong> to the Italian Data Protection Authority, Piazza di Montecitorio n.121, 00186, Rome (RM).<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p>The above rights may be exercised, vis-\u00e0-vis the Holder, by contacting the references indicated in point 1 above.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"10\">\n<li><strong>PROVISION OF DATA<\/strong><\/li>\n<\/ol>\n<p>Il conferimento dei Suoi dati personali per le finalit\u00e0 di cui al punto 3. sezione I) \u00e8 obbligatorio. Un Suo eventuale mancato, parziale o inesatto conferimento e\/o l\u2019eventuale espresso rifiuto al trattamento comporter\u00e0 l\u2019impossibilit\u00e0 per il Titolare di dare seguito alle Sue richieste, di adempiere agli obblighi contrattuali o ad un obbligo di legge a cui il Titolare \u00e8 soggetto o alle richieste delle Autorit\u00e0 competenti.<\/p>\n<p>Il conferimento dei dati per le finalit\u00e0 di cui al punto 3. sezione II) \u00e8 facoltativo, con la conseguenza che Lei potr\u00e0 decidere di non fornire il Suo consenso, ovvero di revocarlo in qualsiasi momento.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>INFORMATIVA PER IL TRATTAMENTO DEI DATI PERSONALI DEI CLIENTI Ai sensi degli Artt. 13 e 14 del Regolamento UE 2016\/679 &#8211; GDPR &nbsp; Tutelare la sua privacy \u00e8 per noi una priorit\u00e0. Questa informativa riguarda tutti gli utenti che utilizzano il sito 4order.it e l\u2019applicazione 4order (collettivamente, i \u201cSiti\u201d). In qualit\u00e0 di \u201ctitolare\u201d del trattamento, [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-8374","legal","type-legal","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.labware.it\/en\/wp-json\/wp\/v2\/legal\/8374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.labware.it\/en\/wp-json\/wp\/v2\/legal"}],"about":[{"href":"https:\/\/www.labware.it\/en\/wp-json\/wp\/v2\/types\/legal"}],"wp:attachment":[{"href":"https:\/\/www.labware.it\/en\/wp-json\/wp\/v2\/media?parent=8374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}