HISTORY

Over 20 years of experience, innovation and growth in hospitality and retail

Hard work, fresh ideas and dedication

Labware was founded in 1995 out of an insight and a keen pioneering spirit that sought to challenge existing technology in order to bring an innovative idea to life: replacing the pen and pad for taking restaurant orders with a handheld computer using a wireless link. And at a time when wireless handheld computers did not even exist.
The established network of suppliers and associated electronics industry activities in the region made it possible to set up the production chain and create the company. Starting from a vision, Labware designed, produced and began to sell its products – first on the domestic market, then internationally.

Every achievement is the beginning of a new challenge!

Not one of our 20 years in business has passed without contributing to the company’s growth in terms of expertise, know-how, technological progress, and commercial expansion.
But what has never changed over those years is the pioneering spirit, the proactive attitude – and above all the passion, which heightens our pleasure and empowers our desire to innovate, allowing us to overcome any obstacle, to face up to the hardest challenges, and to achieve results that before would have seemed unrealistic.

MILESTONES

CORPORATE

PRODUCTS

2018

CORPORATE

PRODUCTS

euroCISfair

First EuroCIS trade fair in Düsseldorf

RBTE

First RBTE technology expo in London

Good design award

Labware Papirus handheld wins the Good Design™ Award

4order

4ORDER

The online ordering solution for restaurants (take away, beach resorts, schools, coworkers, group orders).

papirus2018

PAPIRUS

Wolrd's first hospitality handheld terminal with a super e-paper dual-mode color display

2017

CORPORATE

PRODUCTS

euroshop

First EuroShop retail trade fair in Düsseldorf

dot

DOT

World's first printer for hospitality with automatic rotary door (patent pending)

2016

CORPORATE

PRODUCTS

sigep

First Sigep trade show in Rimini

timeline_basiq

BasiQ

World’s most compact “all-in-one” POS system for the retail sector

timeline_novapos

Nova PC-POS

A stylish POS terminal for the retail sector with multi-touch capacitive screen

2015

CORPORATE

PRODUCTS

2268

Labware celebrates its first 20 years

2286

NF525 Certification

2015_iso2

ISO 25051 Certification in Software engineering

2287

Labware introduces in the POS world, Bluetooth® Low Energy 4.0 technology platform with Long Range concept

2300

NOVA II

World’s first embedded POS system with multi-touch capacitive screen

2298

IQ

Second generation of the IQ entry-level POS system, with capacitive multi-touch screen and integrated printer

2014

CORPORATE

PRODUCTS

2014 nano

NANO

Second generation of Nano handheld terminal

2014 coatcheck

Coatcheck OneFive

Second generation of Cloakroom ticketing system with keyboard

2013

CORPORATE

PRODUCTS

2014 labware

Labware moves to its new headquarters

2013 ticket

Tiket-BT

First completely wireless POS printer with Bluetooth® Long Range technology

2274

Base Station Pro 2

Second generation of radio receiver with Bluetooth® technology, Long Range, Multipoint, with coverage extension up to 400 mt

2013 novapro

NOVA PRO

Evolution of Nova POS terminal with adjustable screen tilt, metal die casting stand, and integrated RFID Reader

2013 quickmenu

Quick Menu

First professional handheld terminal with 5" capacitive multi-touch screen

2012

CORPORATE

PRODUCTS

2012 sydney

First Fine Food trade show in Sydney

2012 nova

NOVA

Evolution of the 15’’ touchscreen POS system for the hospitality industry, with multicolour ambient backlight

2011

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PRODUCTS

2254

Fiscal printer is approved by the Italian Revenue Agency

2011 tiketf

TIKET-F

Labware’s first fiscal printer

2011 giga4pro

GIGA4 Pro

Innovative embedded POS system, evolution of GIGA4

2011 coatcheck

Coatcheck

Cloakroom ticketing system

2010

CORPORATE

PRODUCTS

2010 london

First Restaurant Show trade fair in London

2010 iq

IQ

Entry-level POS system, completely embedded, for hospitality management

2010 giga4

GIGA4

Completely embedded POS system, with touch screen, for hospitality management

2010 tiket voip

TIKET VOIP

World’s first POS printer with integrated Voice over IP and voice messages

2009

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PRODUCTS

2009 France

First LOSANGEXPO trade show in Paris

2009 basestationpro

Base Station Pro

First radio receiver with Bluetooth® technology, IP interface, multipoint

2009 b2o

B2O

Entry-level wireless ordering system

2009 giga16

GIGA 16

First POS system with integrated printer developed for tobacco stores

2008

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PRODUCTS

2008 amsterdam

Participation in the Horecava trade show in Amsterdam

2008 spain

First Hostelco trade show in Barcelona

2008 paris

First Equip’Hotel trade show in Paris

2008 tiket

TIKET

First thermal POS printer with front paper loading

2008 4restware

4Restware

Labware introduces the concept of FrontOffice+BackOffice

2008 blu2order

Blu2Order

First wireless ordering system without tills

2007

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PRODUCTS

2008 spain

First SIMO trade show in Madrid

2008 belgium

Participation in the Meeting in Brussels

2008 russia

First PIR trade show in Moscow

bluetooth

Labware is the world’s first company to introduce the Bluetooth® technology communication platform with Long Range technology in POS market

2007 nano

NANO

The world’s smallest handheld professional terminal, with only 9 mm thickness and 99 gr weight

2007 btap

BTAP

First Radio receiver with Bluetooth® technology and Long Range

2006

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PRODUCTS

2006 austria

First “Alles für den Gast” trade show in Salzburg

bluetooth

Labware becomes a Bluetooth® technology Adopter member and joins the SIG (Bluetooth® Special Interest Group)

2006if

Labware participates in the IF Design international contest

2006 giga

GIGA

First POS incorporating the concept of design

2005

CORPORATE

PRODUCTS

2005 greece

First XENIA trade show in Athens

2005 australia

First Retail Business Technology trade show in Sydney

2005 spain

First Horeq trade show in Madrid

2005 tuv

Labware is granted approval as a fiscal device manufacturer for Italy

2005 viva

Labware receives the award “Viva l’impresa” by Unioncamere

2005 genio

Genio 6029

PC POS featuring innovative design, slim and all-in-one, Labware introduces colorful POS

2005 clerk

ClerkAll

Waiter Paging system

2004

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PRODUCTS

2004 confindustria

Confindustria award: ‘Entrepreneur of the year’

2004 usa

First NRA trade show in Chicago, USA

2004 dubai

First GITEX trade showin Dubai

2004 milan

Creation of the Labware Centre in Milan

2004 tuv

ISO 9001:2000 Quality Certification by TÜV

2004 microsoft

Labware takes part in the first Microsoft Retail&Hospitality Group in Seattle, USA

2004 clickmenu

Click Menu Smart

Radio handheld terminal with “paper white” screen

2004 witouch

Wi-Touch

First stand alone wireless ordering system, based only on terminal

2004 6028

6028

Compact POS system

2003

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PRODUCTS

2003 swiss

First IGEHO trade show in Basilea

2003 embedded

Labware becomes Microsoft Embedded partner

2003 aladin

Aladin

Entry-level POS system, completely Embeddedwith touch screen

2002

CORPORATE

PRODUCTS

2002 rimini

Creation of the Labware Centre in Rimini

2002 cebit

First CeBIT trade show in Hannover; Labware’s internationalization process starts

2002 eclick

eClick III

All-in-one touch screen PC POS system Windows based

2001

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PRODUCTS

2001spa

Labware becomes a Public Limited Company (S.p.A.)

2001 clickmenu

Click Menu II

Second-generation touch screen handheld terminal

2000

CORPORATE

PRODUCTS

2005 greece

First COMDEX Greece trade show in Athens

2000 clicknotes

Click Notes

First touch screen PC POS system in Italy

1999

CORPORATE

PRODUCTS

1999 xcom

X-Com

First 8-port multiserial for POS

1998

CORPORATE

PRODUCTS

1998 narrow

Labware introduces 433MHz Narrow Band radio communication platform, multichannel Long Range

1999 clickmenu

Click Menu

First touch screen handheld terminal for the hospitality industry in Italy

1997

CORPORATE

PRODUCTS

1998 pocket

Pocket

First handheld terminal with alphanumeric search, graphic display

1997 cws

CWS

First 433MHz Narrow Band radio receiver

1996

CORPORATE

PRODUCTS

1995 italy

First SIA trade show in Rimini

1996 software

Software CW

1996 microit

MicroIT

Time Keeping terminalwith magnetic and chip card

1995

CORPORATE

PRODUCTS

1995 italy

First SMAU trade showin Milan

1995 lab100

LAB100

First radio handheld terminal with numeric code specifically designed for hospitality

1995 rdds08

RDDS08

Italy’s first 433MHz radio receiver with Diversity system